Overview
FullNet Management Group (“FullNetMG,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact our company, request services, submit a form, or communicate with us by telephone, email, or text message.
Information We Collect
We may collect information you voluntarily provide, including:
- Name and company or organization name
- Email address, telephone number, and business or mailing address
- Information submitted through contact forms and the IT Health Check
- Service requests, technical-support details, and project communications
- Appointment or consultation information
- Scholarship application information and supporting documents
- Other information you choose to provide
We may also collect limited technical information such as IP address, browser type, device type, referring website, pages visited, and general website-usage information.
How We Use Your Information
FullNetMG may use information to respond to inquiries, provide requested services, schedule consultations, communicate about projects or service requests, send account or security notifications, administer scholarship applications, improve our website and services, maintain business records, comply with legal requirements, and send marketing communications when appropriate consent has been provided.
Text-Message Communications
When you provide your mobile number and expressly agree to receive text messages, FullNetMG may send conversational, customer-care, appointment, service-related, account-related, or promotional text messages consistent with the consent you provided.
Examples may include responses to questions, technical-support communications, appointment reminders, project updates, account notifications, outage or security notices, follow-up messages, and promotional offers when separately authorized.
Your consent is voluntary and is not a condition of purchasing products or services. After opting out, you may receive one final message confirming your unsubscribe request.
SMS Consent and Mobile Information
FullNetMG may obtain text-message consent through an optional website checkbox, written authorization, a customer’s direct request, a customer-initiated text conversation, or another documented method that clearly communicates consent.
Website SMS-consent checkboxes will not be preselected and will not be required as a condition of submitting a general contact request or purchasing services.
FullNetMG does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to telecommunications or messaging service providers only as needed to deliver messages on our behalf, or when disclosure is required by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support functionality, remember preferences, improve performance, and understand general website use. You may block or remove cookies through your browser, although some website features may not function properly.
Information Security and Retention
FullNetMG uses reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, email system, local file storage, or electronic transmission is completely secure, and absolute security cannot be guaranteed.
Please do not send passwords, Social Security numbers, financial-account details, or other highly sensitive information through ordinary text messages or unsecured forms.
We retain information only as long as reasonably necessary to provide services, administer programs, maintain records, complete transactions, resolve disputes, enforce agreements, and satisfy legal, security, accounting, and regulatory obligations.
Your Privacy Choices
Depending on applicable law, you may request access to information we maintain about you, correction of inaccurate information, deletion of certain information, an end to marketing communications, or an update to your communication preferences. We may verify your identity before completing certain requests.
Third-Party Websites and Children’s Privacy
Our website may link to services operated by third parties. FullNetMG is not responsible for their privacy or security practices. Our commercial website and services are not directed to children under 13, and we do not knowingly collect their personal information through our general business website.
Scholarship information is handled for scholarship administration and selection. Additional authorization may be required when an applicant is legally a minor.
FullNetMG Text-Messaging Terms
By expressly opting in, you agree to receive text messages from FullNet Management Group related to customer care, service requests, appointments, projects, account updates, security notifications, or other communications consistent with the consent you provided.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- Consent is not a condition of purchasing goods or services.
- Wireless carriers are not responsible for delayed or undelivered messages.
FullNetMG does not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
Policy Updates
We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated “Last Updated” date.
Contact FullNetMG
Questions about this policy, our privacy practices, or our text-messaging program may be directed to: